One system for stores, warehouses and Telegram sales across regions.
We connected several bots, regional stock, prices, orders, delivery, customers, broadcasts and support.
Each store needed its own rules while the business needed common control
Regions differed by currency, prices, warehouse and delivery. Products, customers, stock, messages and teamwork still had to remain manageable from one place.
We created a Commerce OS with a dedicated bot for each store
Customers browse, save, buy and check out inside Telegram. The team manages products, stock, reservations, delivery, support and communication behind the scenes.
03 · What the system includes
We created a Commerce OS with a dedicated bot for each store
- 01
Regional stores, bots, currencies and pricing
- 02
Catalogue, variants, favourites, cart and Telegram checkout
- 03
Receiving, write-offs, transfers and reservations
- 04
Delivery, pickup and regional providers
- 05
Segmented broadcasts, promotions and reactivation
- 06
Support, permissions, audit and analytics
One commerce loop
Context moves forward without re-entry- 01Telegram→
- 02Catalogue→
- 03Reserve→
- 04Delivery→
- 05CRM
04 · Business outcome
Customers buy in a familiar interface while the business retains operational control
Regions follow their own rules, but product, stock, orders, communication and analytics remain in one system.
Multiple markets
Each region has its own prices, stock and delivery flow.
Real reservations
Checkout is linked to actual inventory movement.
Repeat sales
Segments and communication live in the same system.
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